Charleston Email – Terms of Service
Last Updated: 01-10-2025
Welcome to Charleston Email (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our email services, websites, mobile applications, and related offerings (collectively, the “Service”).
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Service immediately.
1. Eligibility
You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use the Service.
By accessing the Service, you confirm that:
- You meet the legal age requirement, and
- All information you provide is accurate, complete, and up-to-date.
2. Account Registration & Security
You are responsible for:
- Keeping your account credentials confidential,
- Maintaining the security of your account, and
- All activities occurring under your account.
You agree to notify us immediately of any unauthorized access or security breach.
We are not liable for any loss or damage resulting from unauthorized access caused by your negligence.
3. Acceptable Use of the Service
You agree not to use the Service to:
- Send spam, phishing attempts, or fraudulent messages,
- Engage in unlawful, abusive, or harmful activities,
- Interfere with or disrupt our systems or servers,
- Attempt unauthorized access to accounts or data,
- Upload, host, or distribute malware, viruses, or harmful code.
We reserve the right to suspend or terminate accounts that violate these Terms or our Acceptable Use Policy.
4. Content Ownership & Responsibility
- You retain ownership of all content transmitted or stored through the Service.
- By using the Service, you grant us a limited license to store, transmit, and process your content solely for the purpose of operating the Service.
- You are fully responsible for the legality, accuracy, and appropriateness of your content.
5. Privacy
Your privacy is important to us.
Our Privacy Policy explains how we collect, use, and safeguard your information.
By using the Service, you consent to the practices described in our Privacy Policy.
6. Data Retention & Deletion
- We may retain your data as required to provide the Service or comply with legal obligations.
- You may request deletion of your account at any time.
- Once deleted, your data may not be recoverable.
7. Service Availability & Modifications
While we aim to keep the Service accessible at all times, we do not guarantee:
- Uninterrupted operation,
- Error-free performance, or
- Complete security.
We may modify, suspend, or discontinue any part of the Service at any time, with or without prior notice.
8. Fees & Payments (For Paid Plans)
If you subscribe to a paid plan:
- You agree to pay all applicable charges as outlined in your plan.
- Payments are non-refundable unless explicitly stated otherwise.
- We reserve the right to adjust pricing with reasonable prior notice.
9. Termination
We may suspend or terminate your account if:
- You violate these Terms or related policies,
- Required to do so by law, or
- You request account deletion.
Upon termination, your right to use the Service ends immediately.
10. Disclaimer of Warranties
The Service is provided “as is” and “as available”, without any warranties—express or implied—including, but not limited to:
- Merchantability,
- Fitness for a particular purpose,
- Non-infringement.
11. Limitation of Liability
To the maximum extent permitted by law, Charleston Email and its affiliates are not liable for any:
- Indirect, incidental, or consequential damages,
- Loss of data, profits, or revenue,
- Damages arising from your use or inability to use the Service.
12. Indemnification
You agree to indemnify and hold harmless Charleston Email, its employees, and affiliates from any claims, liabilities, damages, or expenses resulting from:
- Your use of the Service, or
- Your violation of these Terms.
13. Changes to These Terms
We may update these Terms periodically.
The “Last Updated” date indicates the most recent revision.
Continued use of the Service after changes means you accept the updated Terms.
14. Governing Law
These Terms are governed by the laws of Charleston, USA, without regard to conflict-of-law rules.
Any disputes shall be resolved exclusively in the courts located in Charleston, USA.
15. Contact Us
If you have questions or concerns regarding these Terms, contact us at:
Email: emailsupport@charleston.com
Service Name: Charleston Email